Orbitz Compliment - Outstanding!!!
TENNESSEE -- Wow! I can not speak highly enough of the service that I received from Orbitz. Karen in Customer Service walked me through the whole process, answering questions, explaining options and offering suggestions. She was patient, friendly and knowledgeable. She did everything from motel and connections to seating arrangements - wonderful. Once we were done, she even went through the whole arrangement again to verify and to put me at ease.
To save money, we had three flights to get to Cancun. Orbitz made one minor change after the package was booked. They sent three e-mails and the airline representative also reminded me of the change.
I could not have ask for better service - Thank you, we had a an outstanding vacation and Orbitz took the stress out of the equation.