Avon Products Complaint - Customer Service
CINCINNATI, OHIO -- ON campaign 24 in December 2008 I purchased the 24oz SSS bathoil having ordered this product as a buy one get the second of that same item for only. 99.
The original product was delivered to me by a local representative She stated that the second bottle was not shipped but that she would look into it. No product for the. 99 bonus buy was ever delivered to me. After numerous phone calls and emails to the rep., which were never acknowledged I attempted to take care of it myself through contact with the company. My call was transferred to India and I reported the problem to him being assured that he would contact the company directly and that I would receive an immediate response. Someone did contact me several days later. I was told that they would contact the representative and find out about the missing SSS bath oil. It has been months and nothing has been done about shipping the product to me. I even offered to pick it up at the Springdale office in Cincinnati, OH. Avon was given the Avon lady's name and email. Not only are their gift and clothing items now made in China and have become junk, but now they are serviced in India!
As a previous Avon rep., I could not be more disappointed with the product and the service!
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