Spirit Airlines Complaint - Spirit Free Miles Ticket
I use to be highly complimentary of SPIRIT Airlines - but not anymore. Now we can't book our "free miles" tickets on line -- oh yes -- you can send a form and wait for someone to respond from SPIRIT but who knows if that will happen.
The result, I have not been able to make any definitive plans or use my accumulated miles with SPIRIT. What's the point ???
At one time, you could book on line, using your miles - and get an immediate response. Their web site says they are "revamping" but this message has been the same for many, many months now. Why??
I'm ready to cancel my Free Spirit credit card and call it quits.
One would think that any airline would like to have happy customers sharing glowing comments, right now, in this economy. Guess not Spirit. Because of Spirits treatment to using my accumulated miles - I just booked with Northwest.
Management at SPIRIT ... it's time to start managing your company as "professionals with ethics" again.