Brunswick Auto Mart Complaint - Service Department Has Me Waste $600 On A Vehicle With Warranty

Review by Alfred Car on 2009-03-02
BRUNSWICK, OHIO -- The service department had my vehicle 4 times for a whining noise each time they blamed it on something else. I bought new tires to the tune of $600 and the noise was still there. My neighbor who is a car evaluator for the service department stated int was a bearing noise. The first time it was in the mechanic who looked at it said it was the bearings but the service lady said no way. I asked the other neighbor to test drive it. This guy has his own race team same conclusion the car has less than 15K on it and is 1.5 years old I guess they want it to be out of warranty first so I can pay more.

The lady is rude and I have know idea why she has not had it fixed going in one more time actually the lemon law applies now because they can not fix it. Ashame the salesman was awesome and we need another car.

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