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Evercom Complaint - Evercom The Biggest Legal Rip Off I've Ever Seen!

Complaint
Review by SlashingNikita on 2009-03-02
BARNSTABLE, MASSACHUSETTS -- Evercom is the only cellphone collect calling service allowed at the correctional facility that my fiancee is being held at. They accept payments of no less than $50 & for that you get 7-8, 15 minute phone calls...But you have no choice but to use Evercom, if you want to speak to your loved ones since they are the only service allowed they can charge whatever they want. How is this legal? Didn't we just break up monopolies on phone providers, cable companies etc? Since there is no competition allowed the rates aren't competitive, it's a legal rip off service, but I guess who cares about the families of those who are incarcerated, right? I mean we are the ones left behind to foot all the bills and raise the households on our own, god forbid we get a break & have a choice of phone services, you know how much $50 (+6.95 To pay the $50, imagine, the charge you $6.95 To accept your money!) Is to a single parent family w/ someone in jail over a civil (non criminal)incarceration? Evercom should be shut down!
Comments:
Posted by KenPopcorn on 2009-03-02:
"I mean we are the ones left behind to foot all the bills and raise the households on our own" Whose fault is that? Are you as angry at him for putting you in that position?
Posted by Ponie on 2009-03-02:
But, Ken...where's your 'compassion?'
Posted by jktshff1 on 2009-03-02:
glad ya'll started this
Posted by MissMarple on 2009-03-02:
Good question, Ken.
Posted by zzrokk on 2009-03-02:
In jail for a "civil offense?"
Unless he is a deadbeat dad or a tax cheat, he won't be in there that long so write the guy and visit when you can.
Posted by Stew on 2009-03-02:
Now that the political leanings of the United States is shifting I dearly hope people who run companies like Evercom get their comeupins. That would be awesome.
Posted by zzrokk on 2009-03-02:
Dream on Crabs, prisons and Evercom will continue to flourish just like Hilary and the "pantsuit industry" will.
Posted by Face to Face on 2009-03-02:
"Hilary and the "pantsuit industry"


LMFAO!!
Posted by KenPopcorn on 2009-03-02:
My compassion is with the victims, and with the taxpayers who are ultimately paying his bills.
Posted by BokiBean on 2009-03-02:
For the life of me I have no clue why families of people who are in jail (who are victims themselves) are treated like they're the ones who committed a crime.

They have a right to complain about the monopolies of these absolutely shoddy phone "services"...they're total ripoffs.
Posted by zzrokk on 2009-03-02:
Boki, I have been on "both sides" of this issue. There was a time not so long ago that the prisoners didn't have this option at all.
Try shopping at the commissary or dining regularly on that jail cuisine and then you will have a real "beef".
Posted by yoke on 2009-03-02:
Do what the families of the armed forces do when they are left behind to care for their familes...WRITE LETTERS! If it is good enough for our military members and their families then it is good enough for people in jail and their families.
Posted by MissMarple on 2009-03-02:
Amen, ZZ and yoke.
Posted by Ghost of Doc J on 2009-03-02:
Offenders who have strong family contact during incarceration are less likely to engage in violence while incarcerated and those who's families remain intact are less likely to return to prison when released. Therefore, it is in the interest of society to facilitate and encourage family contact during incarceration. And, BTW yoke, you'd be amazed at how many veterans are serving jail and prison time.
Posted by zzrokk on 2009-03-02:
Doc, that may be true but some prisoners abuse the privilege and harrass people over the phone and I can recall a guy out here ordering the witnesses in his robbery trial to be killed over the phone.
Posted by BokiBean on 2009-03-02:
My brother flew in Kosovo, Iraq and Afghanistan and they had cam-to-cam internet and phone service that actually worked. He could have written letters I suppose, but didn't have the time.

All of this is beside the point. It doesn't address the complaint at all.
Posted by Stew on 2009-03-02:
I was hoping you'd comment on this one Doc J -- Bravo!!!
Posted by BokiBean on 2009-03-02:
zz..lol are we talking green baloney?
Posted by Ghost of Doc J on 2009-03-02:
Understood, but that is completely different zz and a bit off topic. We're talking about family communication that is monitored (most jails do so, at least randomly). As you also know, a lot of guards supplement their poor incomes by carrying kites in and out with instructions to 'colleagues' on the street (as well as drugs). A friend of mine is a prison doc, that's how I know.
Posted by zzrokk on 2009-03-02:
Okay Doc.
Did your Doctor friend tell you what red or pink Kool-Aid can be used as in there?
Posted by Ghost of Doc J on 2009-03-02:
I have no idea. But, I've learned about twisting TP into a knot, lighting it, and smoldering to keep away bugs, the use of a 'stinger' to make coffee when in isolation, things found in inmate rectums (besides other inmate's junk), and how to cut bars with waxed dental floss. "Hooch" from bread, Kool-aid, fruit (or fruit juice)...fermented in a toilet bowl or in bread wrappers in heat vents. My education on inmate life is incomplete...enlighten me...someday the knowledge may be handy!
Posted by jktshff1 on 2009-03-02:
I 2nd MissMarple
Boki, I do believe there is compassion for the families. I really feel sorry for them and the situation that someone they care for has got them in, as I think the rest on here will agree.
However, I have no compassion for the complaining and blaming it on someone else ie EverCom and the rest. It is TOTALLY the fault of the PRISONER and no one else. The phone people are just in it providing jobs and for a buck and and it's not mine.
Posted by BokiBean on 2009-03-02:
jktshff1, you're blaming the prisoner for EverCom's poor performance? I don't follow..

zz, is it used for tattoos?
Posted by Ghost of Doc J on 2009-03-02:
Boki - My guess was lipstick. Go ahead, ZZ, tell Boki...
Posted by BokiBean on 2009-03-02:
lipstick! :D
Posted by justbcuz on 2009-03-02:
I wish someone would come along that had the knowledge, and explain exactly why these companies are getting away with what they're doing. The basis of the complaint is against the phone company for being a monopoly and charging astronomical fees. There has to be more to it then just "they can get away it so they do it" - someone is benefitting, who are those someone's?

I agree with your first comment Boki..I think it's just hard to look past the whole 'inmate' thing.
Posted by jktshff1 on 2009-03-02:
No, I'm blaming the prisoner for getting the family in the situation they are in, having to use these companies.
Long story short and yes I am cold....I really don't care if a prisoner gets to talk to anyone. The taxpayers are paying his/her room and board, medical, housing, free tv, exercise equipment. That's what po's me. They should have to pay it back when they get out or work it off cleaning highways, cutting grass, or something.
Posted by MissMarple on 2009-03-02:
Well said, Jkt. If I ever got my A$$ thrown in jail/prison, I wouldn't expect any help from my family members.
Posted by BokiBean on 2009-03-02:
thanks just! I completely agree..somebody's pockets are getting lined, for real.

I don't mind mixing it up about the inmate thing as long as it doesn't obscure the real issue...bad services for good money.


Posted by Ghost of Doc J on 2009-03-02:
Has nothing to do with compassion for inmates. Communication enhances rehabilitation, so it's cost effective. Also, in jails anyways, people are there who have only been arrested, not convicted. We should at least wait until they're guilty before we throw them under the bus. You nailed it Boki...who is getting bad service is not relevant...the service is bad and overpriced.
Posted by MissMarple on 2009-03-02:
I'm impressed by your expertise.
Posted by BokiBean on 2009-03-02:
The prisoners aren't paying for it, their families are. That's throwing the baby out with the bathwater.

Have you had a smoke yet?

Posted by jktshff1 on 2009-03-02:
No, and that has a lot to do with my attitude.
Ghost...we are talking about prison inmates, not people awaiting trial here from what I can understand.
As far as this post goes, it has nothing to do with bad service, but the cost of the service. I wouldn't care if the cost was $100.00 a minute. As far as competition, these are normally put out for bid by the jail....they are getting a cut which in turn, helps keep your taxes down.
Do you as a taxpayer want to pay for this form of communication when the USPS is needing people to mail more letters?
Posted by SlashingNikita on 2009-03-10:
My fiancees ex wife told him 3 years after his divorce that the child he was paying support for was not his,although his name is on the birth certificate.His ex brought 3 different men into court to be tested for paternity & it was proved that this child,now 4 that we have raised every weekend is not his biological child,but did belong to 1 of the 3 (married men) that she brought to court to be tested.She asked the court to limit his visition so he could get to know his "real" Father. He petitioned the court to keep his relationship w/ who he thought was "his son",but if they were going to stop his contact with this child,he felt he deserve to have the support terminated & agreed to set up a college & emergancy fund for the child.HE WAS TOLD THAT BECAUSE THE "REAL FATHER WAS UNEMPLOYED THAT IT WAS IN THE CHILDS BEST INTEREST THAT HE KEPT PAYING,SINCE THE "REAL DAD COULD NOT AFFORD SUPPORT". Not only does he lose a son he thought was his, that we struggled to pay for,but now he has no rights but they still wanted his $?sO W/OUT VISITIATION HE STOPPED PAYING FOR THE CHILD THAT WAS NOT HIS Okay is that fair? And even if it wasn't, even if my fiancee was a mass murderer,why should we (the family) be forced to pay unfair rates by a company that is stealing from families legally? I don't understand what your problem is, but I sincerely hope one day you get caught up in a bad situation because no one is perfect....and by the way,he is STILL awaiting trial,he is NOT a sentenced prisioner.NO ONE shouild be allowed to get screwed over by this company for any reason, that fact that they are in a correction facility is irrevenent & a total other topic.
Posted by jktshff1 on 2009-03-10:
"that fact that they are in a correction facility is irrevenent & a total other topic."
Nikita, it is relevant..That's the only reason you are using the service. 'cause he's in jail.
Posted by Ghost of Doc J on 2009-03-10:
"and by the way,he is STILL awaiting trial,he is NOT a sentenced prisioner.NO ONE shouild be allowed to get screwed over by this company for any reason, that fact that they are in a correction facility is irrevenent & a total other topic."

Well, jkt old friend, it appears we ARE talking about people awaiting trial. If taxpayers can pay millions for congressional 'franking privileges' (free postage) for multimillionaire congress-critters, we can pay a much smaller sum to keep inmates in contact with their families...and thereby reducing recidivism.
Posted by superbowl on 2009-03-10:
I agree 110% "we can pay a much smaller sum to keep inmates in contact with their families..." (BA) Not everyone arrested is guilty, in this country you are still innocent until "proven" guilty. Once convicted and sent to do their time as mentioned before there is always the USPS.
Posted by jktshff1 on 2009-03-10:
touche' lol
Posted by SlashingNikita on 2009-03-12:
Again,he is awaiting a trial,not sentenced. I am paying this outrageous amount of $ because his children love their Father & deserve to speak to him,we are not talking about children that are old enough to even understand an adult situation & I am trying to make it as healthy an adjustment for them as possible. I'm not sending in money to his "canteen" account so he can have more fashionable & comfortable sneakers or better "cuisine",I'm not trying to provide him a "cushy" existence behind bars,I just want his children to be able to speak to their Father,it's not THEIR fault that he is in there & they should not suffer, we are talking about young children that can't read or write yet for crying out loud. If he is found guilty of course inmates should give back to the communities who tax dollars pay forthe roof over their heads,be it cleaning up trash on the side of the highway,working in the kitchen or laundry,"making licence plates" whatever is available,but that would be HIS debt to pay to society. I don't feel that companies like Evercom should legally be able to have such large profit margins & provide such horrible service because they are allowed to be a monopoly,they was a reason this country broke up the utilities & cable companies & that was to prevent corporate gouging.

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