Dollar Rent A Car Systems, Inc. Complaint - Hidden Charge by Dollar Rent A Car
MIAMI, FLORIDA -- My friend and I rented a car from Dollar at the travel agent rate of $17.95 per day for four days. When we returned the car, we were shocked to find that Dollar charged us $161.55 for four days or $40.39 a day or 225% of the original rate. There was $16 of CFC (whatever that is), $11.42 for Privilege Fee (I guess it is their privilege to take our money), $8.12 for fuel surcharge (as if paying for gas ourselves is not enough), and above all $39.96 for a second driver. We complaint on the spot and they said it was all in the contract we signed (about 2am when we picked up the car, they really expect everyone to read the contract before we get the key).
The representative that handed us the key never said anything about the extra charges. So take my advice, use Hertz.