Pep Boys Complaint - Bait and Switch - Tires and Rims
MONROEVILLE, PENNSYLVANIA -- I went to Pep Boys three times because the tire guy was off and no one else could help me. Finally after waiting in line for twenty min the tire guy told me to come back the next day they would have my wheels in.
Then I called to make sure that they came in so that I didn't waste another trip to the store...
They said that my rims got sent to another store. Then called me to say that they could have them in for Friday. Now they can't get for another three weeks. When the sale is over and they are advertised these wheels in my size in the first place.
I HATE THIS STORE I WILL TAKE MY MONEY ($800) ELSEWHERE. Whatever happened to great customer care?