Kia Complaint - Bad deal at South Point Kia, IH-35 So, Austin, TX.
The timing belt broke resulting in engine damage that exceeds the remaining balance due on the car($5,500). Since the timing belt was not replaced before 60,000, the repair is not covered under the warranty. I have requested maintenance records from Kia because Kia should have replaced the belt prior to selling the used car to a consumer. They know their vehicles more than anyone. I made the mistake of purchasing the used 2004 Kia Rio on 12/2007 with 53,000 miles for my daughter to drive back and forth to college. I purchased Secure Net, an additional warranty for coverage. They too along with South Point Kia will not honor the warranty because they consider the timing belt replacement as "maintenance". How was I suppose to know that the belt was about to break. It's not visible. You'd have to remove the motor cover to examine it. While doing research for a solution, I since found out about a Technical Service Bulletin posted by the manufacturer specifically for the Kia Rio 2004. I've printed the bulletin to take to South Point. Maybe I can get some satisfaction then.
There is also what is called a "a secret warranty" between the car manufacturer and the dealer. It is possible that South Point could fix my vehicle and get paid back by the manufacturer for using defective timing belts. Used car buyers beware.