Sears Complaint - Last Generation To Purchase Kenmore Appliances
JUPITER, FLORIDA -- MY family has a long history of purchase of Sears Kenmore Appliances but after many attempts to support this company they can do us hard working Americans a favor by disappearing into the History Books. How a company and its Senior Management can take pride in destroying a once reputable "Brand" is beyond the pale.
My Kenmore Elite appliances are just four years old and they are all garbage.
Refrigerator - Stainless double door top with pullout freezer. Icemaker needed to be repaired after 2 years. Top sliding shelf in freezer needs to be replaced because of rust. Vertical sliding door seal on left refrigerator door needs to be totally replaced. Broken top and middle. Exposed electrical wiring.
Gas self-cleaning oven with warming tray. Computer controller board failed in year three while cooking dinner. Oven went into self cleaning mode and would not shut off until unplugged. Part alone was $125.00. This past week the hinges on the oven stopped closing all of the way. When oven is on heat escapes from 1/2" gap. Will melt burner controls. Lets unburned gas escaped into living space. Design failure will not replace. Need new hinges.
Microwave Oven - Elite with Convection option. Plastic handles are cracked but that is minor problem. Electrical short in inside door surface. Crackling sound when metal touches metal. Have temporarily stop problem with Duck tape. No metal to metal contact on faulty screw.
Dishwasher. Faulty motor in year one. This last week the computer controller board for Dishwasher has broken. Will not start or move through any cycle. Panel Flashes on and Normal wash.
I spent nearly $3,500 thousand for these appliances just four years ago. None of the problems where under warranty. They all will need to be replaced before I can sell my house in the next year.
Sears/Whirlpool makes absolute junk. Oh yes my dryer. The start button broke after two years. Duck tape covering that and cheap thin enamel surfacing has resulted in rusting on the top dryer surface.
This is a brand that my parents and myself have bought for more than 60 years. Searsholding and their quest for excessive profits have destroyed this company and this Brand. Only a fool would purchase appliances from them. Personally I would purchase LG. I only wish they were made in America. Kenmore and whirlpool appliances are most likely made in Mexico.