Radio Shack Informative - Method Behind The Madness
LA VERNE, CALIFORNIA -- First off as an employee of RadioShack I am sick and tired of all the returns on items customers "just did not want." We are paid off of commission, and returns ding our paychecks, so OF COURSE we are not going to be thrilled when you come in trying to take something back, unless it was the wrong item and we are more than willing to exchange it. Also if we don't sell a certain number of warranties, batteries, and cell phones, we get written up by the district manager. So the next time you walk into your neighborhood RadioShack, try and understand where the employees are coming from, especially in this economy.
And for the sake of all of us, think carefully before purchasing something, because returns are just a waste of everyone's time.