Jennifer Convertibles Inc Informative - What the @#$!
MARYLAND -- Where can you go and get a brand new sofabed for under 300$... YOU CAN'T. About all of these people complaining about how their sofabeds are broken YOU PAID 300$ FOR IT! YOU GET WHAT YOU PAY FOR!
Delivery charges-yes they are high, but when you calculate it into the price of the furniture it is still less than their competitors.
People! you have to be home on your deliveries!!! It makes sense right?? Their delivery company does not give courtesy calls before they deliver you know that walking out of there. If you hear someone knocking on your door ANSWER IT! If you hear your phone ringing and are expecting a delivery ANSWER IT!!
If you ordered a pizza and someone called your phone and knocked on your door, the pizza man wouldn't wait 5 minutes for you to get to the door. They leave.
Some of these people have unrealistic expectations!!
The people that work in these showrooms rely on their jobs to provide for their families. It is not their fault that you have received faulty merchandise. They personally didn't handpick your furniture in the warehouse and put it on the truck and say " hey look who we are screwing over". Stuff happens its life. In the big scheme of things it is just flippin furniture!!!!!!!!!
Also, about the upholsteryshield call the showroom!!!! Do not call the 1800# ! The showroom should be able to assist you. Where else do places offer a LIFETIME cleaning plan! NO WHERE!
Get a grip people! Their prices are low thats why they are still in business! How many furniture stores do you know are shutting down! I know of at lease three around here! They must be doing something right!