Maytag QuietSeries 300 Complaint - BAD SEASON AT FACTORY: Maytag QuietSeries 300 MDBH970AWW
WADSWORTH, OHIO, OHIO -- For the last 5 years, I have never had the chance to put away my purchase receipt and owner's manual because it is a mechanical and electronic nightmare!!! First, the upper dishwasher rack lost a screw after barely 2 years and one customer service side of the company said it was made of nylon and under warranty, then another customer service side of the company said it was not, and I spent hours on the phone trying to get that addressed and ended up paying 200 dollars, just to get that fixed! Then the little mechanism that holds the door closed broke, and there was more money I had to spend for service (allegedly, the company realized that the upper part of the door was a problem), and now, the electronic part of the same door that was replaced must be babysat the entire time the dishwasher is on, otherwise, the heating element (stuck ON in some cycles) and the motor would burn up and catch the house on fire.
I have literally opened the door up to see what's going on and the dishwasher does not hold water for 4/5th of the cycles. I must fill it with water about 20 times. The burning smell is awful!!! And I will never buy from this company again!