Samsonite Agents - Zimbabwe Complaint - Agent In Zimbabwe - Lack Of Service And Back Up

Review by typical zimbabwe service on 2009-03-04
HARARE -- I bough a very nice Samsonite suitcase in uk in 21/09/2006... On my recent return home (Dec 08') from a trip to Ireland the locking mechanism on my suitcase had broken.. I took the suitcase to the Zimbabwean agent, who has done nothing to try to assist me... I have left messages for him to return my calls but after 2 months it seems as though nothing will be done... Typical for the service industry here now...

I will continue to try to get some form of service and hope that this complaint will reach the desk of someone who cares enough to contact me so sort this problem out..
Comments:1 Replies - Latest reply on 2009-03-04
Posted by BokiBean on 2009-03-04:
Call or email Samsonite, and eliminate the middle man. Maybe they will help.

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