WAMU Informative - Website Down For Select Northern Californians For 5 Days So Far
ALAMEDA, CALIFORNIA -- Since last Saturday at least, the WAMU website has been down, but not for everyone. I have not seen any info about it online, but my local branch bank (in Alameda, CA) has had numerous complaints. My friend in San Francisco likewise cannot access the website. I entered a complaint to Washington Mutual on Monday, and I was told that the problem might take a week or two to resolve. Personally, I will close the account if I cannot see my balance and recent transactions online for more than ten days. But that's between me and them. I am posting this here because I have not seen any acknowledgment of the problem online anywhere, and I want to make sure that people know that this is a small outage, local to northern California, I think.
And that the bank consequently is not prioritizing it to the extent they would a global outage.