Chase Manhattan Bank Complaint - Late Payment Fee Dispute
Received a late payment fee from Chase Visa even though the electronic bank payment indicated that payment was made 2 days prior to the due date. So I spoke with 1 customer service representative & then the supervisor. Both refuse to reimburse the late fee or even allow a one time forgiveness grace period. I have never been late, have been a consistently good paying customer since 2003. Extremely disappointed in how a good paying customer can be treated in such manner and there was no effort to retain good paying customers.
Worst company to obtain a credit card from. Don't subscribe to their card.
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