Cheaptickets.com Complaint - Disappointed with Cheaptickets
I booked a flight several weeks in advance. My connecting flight was cancelled and I was forced into a 5 hour layover. I contacted Cheaptickets about getting an earlier connecting flight and was told they could not arrange it and it was not their issue. I also reserved all seats on originating and connecting flights and did not have any reserved seats at the time of check in. these may not seem like major issues however, we were a party of 4 with 2 young children (ages 2 and 6 years) and the 5 hour layover made for a 17 hour day from time of departure to time of arrival and our seating assignments were all over the plane. My 2 year old was in tears.
I would not book through Cheaptickets in the future.