Jeld Wen Complaint - Fingerprint's Between Glass In Jeldwen Windows
I custom ordered 12 Jeldwen windows and a patio door from Home Depot, had them installed a few months ago. Since then I started to notice fingerprint's between the glass, upon closer inspection of the remaining windows all have prints, and smears.
I called Home Depot and the sales rep, said that there had been several calls with the same complaint. I was told by one Jeldwen representative that they would have to replace the glass, today I spoke with a different rep, she was nasty, rude, and sarcastic, she said that all glass is going to have fingerprints, and imperfections, and that the smears are from the lowe e. She basically said live with it, but that she would ask her boss and get back to me. I have carefully sifted through Jeldwens website, and info, I can't find any info to customers regarding these issues, and that you should expect these problems.
We'll see if they replace them. Buyer be ware!!!