Zimbrick Isuzu Service Complaint - Oil Change Gone Wrong
MADISON, WISCONSIN -- In December 2008, I brought my 1998 Isuzu Trooper into Zimbrick's Isuzu Service department for a regular oil change. Shortly after receiving the oil change, my engine began knocking extremely loud. After having my Trooper towed and inspected, the mechanic found that Zimbrick did not put enough oil in my car. As a result, my engine was damaged beyond repair.
Immediately after this, I went to speak to Zimbrick's manager. After a very long and frustrating argument, Zimbrick refused to admit any guilt and gave me 2 options. The first option was to pay $7,000 for a new engine. The second option was to purchase a car from them, in which they would then consider giving us up to $1200 for a trade in, depending upon the price of the car we bought.
Fortunately, I was able to wholesale the car in less than a week on craigslist.com for $1500 cash.