Polaroid Complaint - Consumer Ripoff - Polaroid Big Screen HDTV
CONWAY, ARKANSAS -- I want to let all consumers know that any Polaroid TV is not worth the money you pay for it. We bought a big screen HDTV in mid 2007, and four months later it went on the blink. After several weeks, and many phone calls, we finally got a repairman out. He changed the part on the TV that need to be replaced, and told us that usually Polaroids lasted about 8 months before they went out, he was surprised that ours only lasted 4 months. He said they just recycle the parts and reuse them for the next person. Also, he had to make a return trip the next day, because he didn't do the job right the first time. Then the DVD player went kaput, we just used our old TV for the DVD player, THEN the TV went out AGAIN. After several e-mails back and forth to the company, they told me it would cost $100 to replace the DVD player. In the final e-mail this is what they had to say: " Again I apologize for the issue however your unit was repaired over a year ago and you are currently 5 months beyond the warranty period. Service will not be provided to you for free. We have out of warranty options available for your situation. You will need to call the support center at 866-289-5168 to have your TV fully diagnosed. They will then go over what options we have available for you."
I also bought a Polaroid digital camera, which only lasted about 8 months before going kaput. Believe me, I will NEVER buy Polaroid products again, and I hope that whoever is planning on buying a new TV reads this and takes heed, you can save yourself around $800.