Funai Informative - Worse Customer Service Ever

Review by hellen on 2009-03-05
My 32" TV stop working after 10 months. I took it to repair shop. I had to wait for parts from Japan. After 3 months no parts. They sent TV to Funai warehouse. They had parts all along. I found out later. They say they don, t sent parts to repair shop. Warehouse fixed TV sent it back to repair shop. It sit there another 2 months. Why because my name was not on box. I called and complain well over 50 times. I talked to the pea-ons and a few so called bosses nothing. The repair shop sent TV back to warehouse because no name on it. They put name on it and finally sent to me. It took 5 months of bs to get TV back. This is one company that can shut down. I can, t wait, save GM and the banks instead.

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