Gateway Complaint - Forget About Warranties!
07830, NEW JERSEY -- In this economic world that is in crisis I think the President of the United States should read this. I work in a small school in Califon NJ and they respect my opinions and purchasing options. I have dealt with Gateway in the past, but really got the shaft today 3-6-09. I called Gateway where I purchased my 30 laptops for this school and was pawned off to MPC. Oh they are out of business. I never bought these computers from MPC in the first place so they should honor my part replacements. They go on to tell me "well it's too bad for you". I'm not kidding here. I asked "do you still sell Gateway computers?" and they said "Yes we do". I then asked "why?" they didn't understand the question. If you cannot warrant them why sell them. Schools have tight budgets and we paid for 3 years of warranty that I cannot get. People take a stand for your kids education and for others in this world and never buy a Gateway computer ever again. You don't need this nor do your kids. There are a lot of better products out there for low prices. I have worked in school systems as a networking engineer/network admin/computer specialist and I can give you better choices. Lenova, Acer (makes parts for Gateway and are much cheaper!), etc... Look them up and tell your school system to beware of Gateway.
If half of these things could get to the President of the US I am sure he would be mad and stop allowing this to happen to schools where money is tight and our kids cannot get the proper technology they deserve! Get rid of Gateway Mr. President or make them cover warranties they sold to us! They should not be allowed to sell our warranties out from under us to companied that cannot stay afloat.