Badcock Furniture - Wilson, Washington And Winterville NC Informative - Customer Service
I have read reviews on the three stores mentioned above and while I do not doubt their authenticity or sincerity, I would like to help try and calm some anger and dissatisfaction. My husband has recently purchased these three stores and with this new ownership he brings 25+ years of experience in the furniture business. His number one goal IS customer service and he has always gone the extra mile to ensure it, even at his own financial expense. I can assure you that you would never have these types of problems if you were to visit these stores again. I encourage you to at least go back in to the stores, introduce yourselves and explain what has happened in the past. I think you will be pleasantly surprised at the change in atmosphere and customer service.
I would like to take the opportunity to apologize for the situations that you were in and I do assure that this is NOT a typical Badcock Furniture reaction.