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Nationwide Corporation Complaint - Cancellation charge - Car Insurance
Car Insurance - Complaint
WALKERTOWN, NORTH CAROLINA -- In April of 2003, I had a small fender bender in a parking lot, and the woman demanded it be reported to my insurance. My insurance company was well aware of the accident yet never changed the policy when it was renewed in May and then again it November. I then started having it automatically deducted from my checking account. In January 2004, I received a letter showing they would no longer keep full coverage on my two cars, both are still being paid for therefore they both require full coverage. I called my agent and told him I was going to cancel my policy because I had to have full coverage. I signed a form showing my cancellation and sent it back to my agent. Nationwide still took out a payment that month and sent a bill for the next month. I called the agent again in Feb. telling him I cancelled my policy and wanted my $109 back that they took from my account. 2 weeks later I received a check from Nationwide for $37.12. I called the incompetent agent again, and after waiting for a day he finally got back to me to tell me that I was being charged for cancelling my policy with Nationwide, and that was all of my money I was getting back! They changed the policy, not me! This has to be illegal, the insurance agencies know we have no choice, it's required by law to have insurance, they are taking advantage of this by overcharging us and screwing us around. Something must be done!
Comments:
Posted by PASKLS on 2004-03-10:
I HAVE HEARD STORIES ABOUT THIER INSURANCE-I MYSELF HAVE STAT FARM AND HAVE BEEN VERY SATISFIED WITH THEIR SERVICE.MY HOUSE BURNT DOWN AND MY CAR WAS TOTALLED ALL WITHIN ONE MONTH AND THEY PAID UP AND HAVE NOT CANCELLED ANYTHING-NO HIDDEN FEES ETC...GIVE THEM A TRY THEY MAY COST A SLIGHT BIT MORE BUT ARE WORTH IT
Posted by parker on 2004-03-10:
i dont use insurance. its for suckers. if i hit someone oh well. i dont have license plates either so i just drive away and park my borrowed car on the curb steal a bicycle and ride off into the night.
Posted by dvsmadcow on 2004-03-27:
and we wonder why insurance rates are so high? Thanks, parker!
Posted by melissa.messner.ni1q on 2004-03-30:
It sounds like your agent didn't cancel the policy as he should have that day, and is now trying to, how to say it nicely, save his hiney. Do not let this go with the agent, if he wants to keep his reputation in good standing, he will correct this issue and make you happy. As an insurance agent in Michigan, we all have a slogan--- "one happy customer might tell a friend or two, one ticked off customer will tell everyone he runs into."
Posted by ChowderHead on 2004-06-07:
parker...you are a loser. I hope someone throws you in jail for not having insurance. The $$ to pay for an accident has to come out of someone's pocket & if YOU hit someone it comes out of theirs. That's ridiculous!
Posted by PeskyKittyButt on 2004-07-09:
Melissa, while I do agree with your assessment, there may be other things we haven't been told yet. Sounds like there wasn't enough paid into the account & the insured had residual balance due. Just a thought.
Posted by beanbagbritches on 2006-05-25:
Your insurance company had the right to non-renew your full coverage. I hate this happened out of nowhere, but they can do this. Plus, when you canceled the policy, you owed residual balance. That's why you had a payment taken out & then the balance was refunded. This is standard procedure.
Posted by Anonymous on 2012-08-15:
It sounds like they're short rating your policy. It's a penalty for cancelling before your next renewal so they charge you more money per day of coverage provided.
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