Staples Complaint - misrepresentation - 3970 scanner
VICTORVILLE, CALIFORNIA -- I just called HP support for help with my so called "new" scanner. The tech told me the serial number which ended in an R indicates the scanner is refurbished. It was sold to me as new, not as refurbished.
This is my second misrepresentation from Staples, the first being a Norton Works package I bought that was advertised by Staples as "free" after rebates. Norton only rebated about 1/4 of the price. I reasoned it might have been Norton stiffing me on the rebates but this refurbished scanner sold as new seems clearly Staples fault.
I let the Norton deal go but this time I will follow up. The message is buyer beware at Staples.