Best Buy Complaint - Be aware of Gift Card Scams
GRAND RAPIDS, MICHIGAN -- I received a $200 Gift Card for X-mas from a family memebr. I went to the store to purchase an X-box and after waiting in line for over 45 minutes they informed me the card had a zero balance. I had the receipt and they determined that the receipt didn't match the card. I was irate so I called the corporate office. They verified that the Gift Card that my releative purchased did not match the reciept. They verifed that the card matching the receipt had already been redeemed by a store employee. Apparaently Employees at the Grand Rapids MI store were switching the cards when a person attempted to purchase Gift cards for high dollar value. This employee purchased over 10 Playstation II games at the employee discount rate, on my realatives money. Corporate issued me a new gift card but I have yet to receive it after 6 weeks. I'm contacting the BBB and if I can file a class action lawsuit I will. if anyone is interested e-mail me at firstname.lastname@example.org.
The only good thing out of all of this is there were several employes involved and they all got fired. After I use my gift card, I'll never spend another cent at BB ever again.
When purchasing gift cards at Worst Buy, pay close attention to the card that you hand to the cashier. If they try to switch them on you, alert the manager immediately.