Wal-Mart Complaint - Who Is Responsible For Unmatched Bar Codes?
LAS VEGAS, NEVADA -- I drove to Vegas from Los Angeles to celebrate my daughters six birth-day. For her gift, I bought a portable DVD player and an electronic learning tool from a Wal-Mart store near Henderson (LV).
The next morning, I was told by my X that our child has both gadgets, and that I better return the portable DVD player and the electronic learning tool.
Before I head back to Los Angles, I drove to Henderson to return these two electronic gadgets. The clerk opened the box for the portable DVD player and checked it thoroughly, to inform me that the bar code on the DVD player does not match with the bar code on the box.
I said, no no no, you're not going to do this on me. I proceeded to tell the clerk that, what she is saying about the bar codes not matching is tantamount to alleging that I am returning something else. Without saying anything to what I have asserted, she called the manager of that department.
The manager stayed on the same reasoning mode and averred that the codes do not match. I told the manager, deductively speaking then, I have purposely drove all the way from Los Angeles to swindle Wal-Mart, by replacing something that which I haven't bought. And, I proceeded asking the manager to check the portable DVD player. He asked why? I replied by saying, if it doesn't work, and, if it is not as new as it should be for any reason, I will then be willing to take the loss.
The manager went back to his initial argument that the bar codes do not match. At this point, my voice changed and I asked the manager, who does he think is at fault for having unmatching bar codes? Is it me or Wal-Mart? He could not answer my question. I then proceeded to tell the manager, I think this is one of the ways how Wal-Mart rejects its customers from returning certain items. He didn't say anything, and I proceeded to mumble a curse word, pointing it at Wal-Mart. That was what I had in mind.
The manager went through the roof. I then told him to take it easy, and that, he cannot make me shut my mouth unless he is an idiot who is taking a curse for a crime. "get out of my store...get out..."
Hey, I didn't know you were this idiotic, this is not your store, and you don't even make the money that you could have, had Wal-Mart been fair. The idiot manager start calling securities from every angle hoping that I would do something stupid. I can only curse...and I did.
Some of you might have the same experience. If you had, please reply so that we can do something about this unfair practice.
I will never ever again shop at Wal-Mart, and I will be as active as I can to convince people to go shop from small stores.
May God save America from Wal-Mart