Dunkin Donuts Complaint - Product Quality - Croissant
ALBANY, NEW YORK -- While preparing to visit a very ill family member at St Peters hop in Albany I stopped at Dunkin Donuts on new Scotland Ave. In Albany and ordered 3 croissant rolls, when I arrived at the hosp and removed them from the bag I found there were extremely over cooked and nearly burnt on the bottom, we had to throw them away which made me very sad as my relative was so looking forward to having one with some juice.
I have purchased many many of these delicious little rolls over the years. And never once found one to be anything but wonderful and flaky.
Had I been able to I would have returned them to the store but it was heavy traffic and rainy so I just let it go.
Perhaps the staff should be checking out the tray more carefully, certainly they had to know I would suspect that the entire tray was over cooked too.
A very disappointed customer