National Floors Direct Compliment - National Floors Direct - Excellent experience
PETERBOROUGH, NEW HAMPSHIRE -- I got a rug installed yesterday with National Floors Direct. The saleswoman had stopped by our house the day before and spent over 2 hours with us. She was very knowledgeable and had worked for a few years at Empire and eventually switched over to NFD. I was doing over a basement room with stairs included and wanted an industrial nylon rug. We ended up picking out a sample and she wrote up the order with us. We were going to have empire stop by later in the day but they got delayed and we decided that (since we wanted the carpet installed the next day) that NFD had a fair price compared to quotes we had seem from Home Depot, etc.
The next morning we got a call from the installers, who had a few other jobs to do that day but wanted to give us a window of arrival. Within another few hours we got another call saying they were going to arrive at 3:06Pm according to their GPS. They arrived about 10 minutes after that and got straight to work and were done in about 2 hours. I was very pleased with the results and any scuffing to the walls was minimal - it happens in pretty much any carpet install I've seen in my lifetime. They were mostly small spots that could be touched up with a q-tip.
All in all I'm pleased with the work. They cleaned up afterwards and things look really good.
I would but again from NFD.