Kon Asian Bistro Complaint - Unhappy Guest - Management
EAST GREENWICH, RHODE ISLAND -- I have been a weekly guest since Kon first opened the door to the public. I was there Friday night, as I am every Friday, everything was fine. I returned with 24 people Saturday night to attend a birthday party. We had reservations for 25 at 6:30. We were to have two of the four hibachi tables. They called us in and there were two tables empty, half sat at one, half at the other when the manager came and told us to get up from one of the tables. He was going to sit us at another table which is currently occupied by a large family in the middle of their meal and we would have to wait. He continued to hover over the family sitting at that table and rushing them out the door.
Now there is an empty table while he is putting pressure on this family to finish their meal and making us stand around while the other half of our party is already ordering their first course. Upset by this I asked him why can we not sit at the empty table. His answer to me was that empty table was for another party coming in at 7:00 and that this family was almost done. That upset me even more knowing that he would probably rush us just the same. I told him that we all should order together and I pointed out that 25 people usually $50.00 per person adds up and we could take our party somewhere else if he could not accommodate us with this empty table. His response was that and I quote " I spent a million dollars in here. I make organized decisions." First of all, if organization is rushing your guests and making 13 people stand hovering over this poor family, than I want no part in it. And as far as your million dollars is concerned, it will be a loss if that attitude continues. Maybe the thousands of dollars I have spent in there means nothing, time will tell.
Last but not least we were all watching him at this point and the buzz was around the two tables we occupied. Don't you know he rushed every person at every table we could see from our vantage point. Not a good way to do business. I will take my weekly donation to good food somewhere eles now that I see how they hustle and muscle people right out the door.