Circuit City Complaint - Bad Product Sold At Top Dollar - Samsung "52 LCD T.V

Samsung "52 LCD T.V - Complaint

Review by Ernette on 2009-03-09

STOCKTON, CALIFORNIA -- I purchased a LCD T. V (1,645.00)on the 27 Feb 09. When I got home discovered the screen had a spider web crack in it and horizontal lines. I was told that I needed to contact Samsung regarding this matter. Samsung sent a repair person out from Precision T. V today 9 March 09. I was informed the warranty does not cover the repair, and it would cost me 1,000.00 more to repair my T.V. I went back to Circuit City on the 28 Feb 09.

No one would talk to me about this matter.

Comments (4)

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Comments:

Posted by Soaring Consumer on 2009-03-09:

I suggest that you have the credit card company dispute the charge.

I also recommend that you get a written statement about the condition about the TV and take photos of the damage to the TV, and send copies to the credit card company, so that they will be able to better validate your claim.

Posted by Suusan B. on 2009-03-09:

Circuit City announced on 1/16/09 that they were closing all of their stores and they did indeed close their doors on 3/8/09. You state that you made your purchase on 2/27/09 so that means that it was made towards the end of their liquidation. Does your receipt say "No Returns or Exchanges" or anything about the item being sold in "as is" condition? People need to be very careful when purchasing items at liquidation sales as there are usually no returns/exchanges and you are dealing with a liquidation company - - not the original retailer.

Posted by jktshff1 on 2009-03-09:

When will it end?

Posted by Ponie on 2009-03-10:

Never, jktshff1, never.