Hyundai of New Port Richy And Wesley Chapel Complaint - I Would Never Take My Vehicle Here Again
NEW PORT RICHEY, FLORIDA -- I was in Hyundai service department back in may of 2008 in wesley chapel. I took my vehicle to get service like a oil change, tune up and alignment. When I left 3 days later I realized I had oil coming out of my hoof of my new car. I called anthony the service advisor and told me to come by he would clean it up out of my engine. I noticed about a week or two later was having issues with my car. I called and called and called to have the advisor that there was a problem with my car and never received a call back. So I talked to the general manager [snip] at wesley chapel and explained that there was a issue with my car and noticed my gas millage decreased. Well told me would call me back on a Monday never received a call back. So I called the owner of both dealerships in new port richey. Explained what was going on; well I took my car up to the new part richey store and that I had left my car there for two weeks but they gave me a rental car and was on empty so I filled up. Well [snip] the service manager which he never returned my phone calls when my car was in there for two weeks. So I get my car back and said they fixed the issue so I got down the road about a mile and started shifting very unusual and that I had called on a Monday morning and explained that my car is not running right so I brought it back. So when they called me to tell me there was nothing wrong with my vehicle and I proceeded to talk to [snip] the service manager. He was very nasty and left threatening voice mails on my cell phone. Not 1 not 2 but 3. What a crappy dealership and shaky this place is. I would not even buy a car from this place or take my car back.
Still have issues this very day. If it was me I would not take anything from this place and that the owner needs to take better care of his customers and take care of them. Instead of taking up for his employee when the customer is right.... Go to Brandon Hyundai.