Sears Complaint - Sears Kenmore Dishwashers are Garbage
PORT PERRY ONTARIO CA -- We have a 3 year old Kenmore (can't remember the model). Last year we took out an extended warranty on it. After 2 years, the dishes, especially the glasses started coming out with a film on them. Followed the manual, did all of that, no good. Called for warranty service. Guy came out, serviced. Same problem. Called them back. Did more crap, replaced the 'garberator' part..whatever its called. Same problem. Guy came back, replaced the whole rinse agent dispenser, checked water hardness. 4 service visits. Same problem.
Finally called the Service manager in Belleville Ontario. He basically told us we could complain to whomever we liked, it would come back to him and there is nothing more he is willing to do for us. He did sarcastically tell us that he'd be willing to send a service guy out. We told him to get stuffed. We've spent countless thousands at Sears since the 80's. I've cut up my sears card and will not ever spend a cent there again.
DO NOT BUY A SEARS PRODUCT. They are cheap and do not stand behind their products. Maytag time.