Staples Complaint - Staples Protection Plan Stinks
GLENDALE, ARIZONA -- I purchased the protection plan for my HP Printer and 18 months into the use of the printer had a problem that Staples Technical Support said could not be fixed and would therefore replace the printer. What a joke. First, when I purchased the protection plan I was told that I would receive a complete credit that I could use to purchase a new printer and, Second, I didn't expect that they would replace it with a refurbished unit that was in worst shape than my original one. This has been a nightmare that has taken so much time it just isn't worth it.
Goodbye Staples, hello OfficeMax.