Mycheckfree Complaint - Lost In The Dark
AMARILLO, TEXAS -- This place is terrible! I used them for the first time as I was late on my Xcel bill, so I needed instant payment. Well, apparently the check didn't go through and my electricity was turned off. I couldn't even use the phone. Had to get my cell. After multiple transfer from Xcel and check free They said that I had insufficient funds. Not only was that not true I had $2200.00 before and after the transaction, when I spoke with the last representative he almost whispered this. With much hesitation I have emailed them my bank account. Needless to say the representative on the phone promised me that I would get a call. Somebody blew it. It was pretty obvious. I must have been transferred 10 times. I ended up paying this in cash with much humiliation. ( received late notices, but I thought this had been taken care of). Who knows if they were to try and submit this again. Even Xcel warned me about this company as it takes 10 days for this to post.
I think they should get a fine for false advertising being when you look up Xcel to pay this, it is the first site there is. Sneaky huh?