Whirlpool - Washer / Dryer Cabrio Disaster
Washer and Dryer - Complaint
ARLINGTON, TEXAS -- We purchased a Cabrio Washer and Dryer January 12, 2008. Since December, 2008, we have had six (6) service calls on the washer (WTW6400SW) because it leaks. It is still not fixed. Now the dryer (WED6400SW) does not work because the heating element and the thermostat went out. We purchased these items at Conns in Arlington, Texas, Store No. 094. We want to do a buyback, but according to Whirlpool, we have to exhaust all repair options first which is just basically rebuilding a machine that is not worth it.
We want monetary restitution for these two items in the amount of $1,763.42, and I will keep complaining all the way until something gets resolved and we get our money back.
Eddie LeDoux, Jr.