Tamannaa Informative - Order/Delivery/Customer Service

Review by VA1 on 2009-03-12
NEW JERSEY -- We or mostly all of us wait till the last minute to order our textbook for a class thats going to start the following week, if thats the case we are all paranoid with delivery. Tamannaa offers Fedex delivery in which they guarantee book delivery within a specified time. With my experience, that is not true, especially if you pay using a credit card. I found out that once the credit card transaction is posted/processed they will then start processing item and get it ready to ship. I waited and waited for some sort of order confirmation or an update on the web, you will not receive an email from these people, its just a process that takes days to initiate order. You will however receive a TMN order #. You cannot email this company, you will get an error when trying to send them an email. Also, items are not being mailed from New Jersey as their company address is, rather from KOLKATA, INDIA!!! For Fedex deliveries, you will receive a tracking # after several days of initial order. You can then track item from India to Paris to the USA. I was worried reading all the comments that my book won't arrive, but thankfully it did, it was only two business days late.

The price of the book paid for is great compared to other retailers. I thought to share my experience, because I too, went crazy reading all the comments related to Tamannaa.

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