Purity Products Complaint - No Way To Change Type Of Shipping And No Tracking Numbers
I signed up for three different orders on Purity Products Super Saver program. When I Signed up I specified that the pills be shipped through the mail ( USPS ). I live over a quarter mile from the highway and the UPS truck can not come up my driveway.
The first bottle came USPS. Then nothing else came for over a month. It turned out that the only bottle sent USPS was the first one. The other bottles were on the UPS truck they had been trying to deliver them for a month. Every shipment they say they are going to send through the mail then they ship UPS. To make matters worse I receive no e-mail notice of shipment or a tracking number. There is a order tracking page on there web sight. It is supposed to use your phone number to follow packages to date it doesn't work.
I have tried several times to get my orders sent USPS and have given up.
Now I am having trouble canceling the orders.
Purity Products customer service is extremely poor.