Cheesecake Factory Complaint - My Son's Birthday - Rude
WALNUT CREEK, CALIFORNIA -- I brought my son's buddy and my son to eat at the WALNUT CREEK, CA Cheesecake Factory because it was the buddy's 16th birthday. I could not believe that they did not acknowledge it after we let them that it was his b-day. They did not bring out EVEN a small piece of cake to let him know they acknowledge his b-day; the waiter ADAM patted him on the back and said Happy Birthday!! Cheap and Rude service.
I've owned a restaurant for 30 yrs and always bring out cake and ice cream treat to let the customer know we appreciate their b-day.