Cabelas.com Compliment - Very Satisfied With Customer Service
My family are avid hunters and sports enthusiasts, and since we do not have a Cabelas within driving distance, we always order from their website.
Anytime we have decided to return a product, no matter the reason, the process has been a breeze. We were mailed either a check or gift certificate within a week of the return.
The "live chat" with a customer service representative on their website is an excellent tool as well, and came in handy when we had to return a pair of $180 hunting bibs. They were a gift, but with no receipt or paperwork included. We asked the representative if they were exchangeable, and he said to just ship back the wrong size, with a note on what size/style we wanted, and we got the right ones in about 4 days.
Way to go Cabelas!