Wal-Mart - Watchung New Jersey Complaint - Return A T.V.
WATCHUNG, NEW JERSEY -- This Tuesday past, I brought in a T.V. I spent 300.00 On less than a year ago, and before I did that I phone up the store and ask the department about their rules, the lady on the phone was very ruled the phone, said they only look at receipts, nothing else. I said I can't find my receipt but I've my bank paper, it came out my debt card. Its not a receipt, so I found the receipt and I took the TV back you would of thought I stole the damn TV the way they was treating me, one of the asst-managers was black she was very nasty to me, and the cashier guy was very ruled also talking to me his mom never raised him well, at all. Then the asst-store manager, she was about get nasty and stop her before she got started. The problem was I had it less than 1-year stop working all together I paid over 300.00 For it, the black women told me in the TV Department I could come in and exchanged the TV that was alike of course, that didn't happen, then I explain to them I been it retail for 24-years you can do the exchanged for a customer onetime, been the rules, this time they was saying know we just can't do that sorry. Their face looks was not nice at all. I really believe wall-mart should give training class more on personality's, how treat us customers when something like happen. Thank-you.
Really thinking about a law-suit against wall-mart, your people was totally out of line of how they treated me. Then they going to tell me call the company they can me, the company said take it back to where I brought the TV they're responsible, for it.