Evercom correctional billing services Complaint - poor customer service/product
This service has to be one of the biggest rip offs I have ever encountered. After they get you in, you are told you may never be released from their grip. They block your phone line, even if the phone line is not in your name, customer service is of no help. I have tried for over six weeks to rid myself of this parasite, to no avail.
Unless you wish to spend hours on the phone with these morons, and lots more money than they say you will spend (they say you get a cheaper rate-do not believe them, and no help from customer service (should be customer dis-service), this would be the right one for you.
Do yourself, and any friends contiplating using this service (Correctional Billing Services) a great favor, and don't. You will receive much heartache, and no satisfaction with this service.
Most of the time you will spend at least a half hour listening to their options via phone, then you are booted off the line, because their customer service lines are all busy, and you are rang off. No doubt, their lines are too busy with complaints, as so they should be.