AT&T Wireless Informative - Unexpected Cell Phone Overage Charges--I Don't Need This!
Got hit with unexpected $250 overage charge. Again. It happens when I’m in a stressful or very busy time in my life when I have more important things to do than pay attention to my minutes. The charge increase of about a factor of five over normal seems to me a way to harvest money from the statistically small group of folks like me. In addition to this strategy, AT&T also seems to have a policy of being very flexible on an individual basis if people contact them. They allowed me to change plans and back date the change to the previous month. I’m not satisfied. I don’t need this additional stress. These overage charges don’t seem ethical to me. AT&T could easily provide an automatic notification when all minutes have been used. This would be full disclosure of this very significant rate increase.
So, I’ve switched to CREDO. They have a spending limit that can be reduced to $100 per month and perhaps other measures. Also I’m happier with the politics of CREDO than that of AT&T, which is one of the largest contributors to the Republican party and which criminally violated the constitution with the warrantless wiretapping.