Toys R Us Complaint - Lost A Good Customer!
GAITHERSBURG, MARYLAND -- I went in to the Toys R Us Gaithersburg MD store WITH my receipt to return a toy that was defective and never worked. I am very busy and it was 2 days past their 90 day return period and was told they would do nothing for me (not even store credit!!) by rude cashier Bill and manager Karen. There were 15 other items on this receipt (I have twin 6 year olds and spend a lot of money there).
I will do all my Christmas and birthday shopping at target and Walmart for the next 10 years because of the way I was treated over $20... Bad move Toys R Us!!!