Woodforest National Bank Compliment - A Model Bank
The mixed reviews of this bank can be placed into two categories; from people who take some responsibility in their banking and from those who don't. Woodforest will go to great lengths to help their customers, including overdraft refunds and chargeoff settlements. Services such as second chance accounts with no credit checks, immediate availability of deposits, extended hours 364 days a year and free check cashing are second to none. I have worked for Woodforest for over two years and and have had extensive training in customer service and banking knowledge (and still do). I, like most employees there, treat our customers in the same manner as we would like to be treated. A great percentage of our new accounts come from customer referrals.
Therefore, we must be doing something right. And any bank policies regarding check cashing and delaying of check deposits are merely for the protection of the customer.