Vizio Complaint - Vizio 32" TV died after owning less than a year
We bought a Vizio VP322 last year. After having the TV less than a year, it died. (We woke up one morning, tried to turn on the TV and it was dead. There had been no storms, so we knew it wasn't a power surge problem.) We tried to take it back to Walmart for an exchange, but management refused, stating that they did not accept returns or exchanges after 90 days. Frustrated, we turned to Vizio, only to find out that they will cover the labor cost of a repair (if the unit is less than a year old) but not the parts. What??! I have researched and discovered that many Vizio owners have had the same problem.
I would think that Vizio would cover the parts as well since they have to be aware that many of the components of these units are defective.
Signed...an unhappy customer!