AT&T Informative - U-Verse Stinks!
FAIRFIELD, CONNECTICUT -- I live in Fairfield CT and had looked forward to bringing the AT&T U-Verse service into my home. It definitely looked great on paper. WHAT A MISTAKE THIS WAS!!!! Even though I purchased the most comprehensive and most expensive package, I had issues from beginning to end. I had this service for 6 months and it was a total nightmare.. They told me I could only get the service on up to 5 TV's while they were doing the installation but never mentioned it before that. Also, you cannot watch TV on all 5 TV's at the same time... Again, they never mentioned it.. You can only have ONE DVR per home, never mentioned that either.. If you record a program while 3 of your TV's are on, one of them will get kicked off the network to allow the recording meaning you can only watch TV on 2 sets during recordings. The signal drops at least 2-3 times a week at different times but mostly at night..That meant No TV, No internet for at least 1/2 hour each time the service went out...I called to complain a couple of times, They blamed it on everything but it was never their fault.
I feel ripped off for sure. I do not recommend this service at all. The service, the techs, customer service, they are all worthless. Don't waste your time or money on this garbage.