Betera Outlet Thorndike St Palmer, MA Complaint - Don't Buy A Used Car From Bertera

Review by blue rose on 2009-03-17
My daughter and I went to Bertera to purchase a good used car (HA HA). The sales man had us take the car for a ride and it was during that ride that the brakes started to squeal. The salesman said he would have new brakes put on the car. In fact she couldn't pick up the car for 3 more days because they were putting on "new brakes". Well 2 months later the brakes started to squeal and grind. Well can you guess what happened next?? You got it when she had the brakes looked at they had never been replaced. She went back to that salesman and of course he didn't want to hear about it but did admit he did tell us he would have the brakes replaced but he would need to talk it over with the mgr. when she spoke to the mgr he said he didn't care what his salesman said unless it is in writing he would not do anything.

He also stated he didn't care if this was reported to the BBB. Since I was concerned about my daughters safety I had the brakes replaced by a reputable and honest mechanic. Also there were engines issues with hesitation problems. only after 21/2 months. All I can say is don't buy a car there!! BERTERA SUCKS!!!
Comments:1 Replies - Latest reply on 2009-03-17
Posted by Soaring Consumer on 2009-03-17:
Lemon law the car now. Don't wait until it is too late.

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