Target Complaint - Late Fee After Sending Check Many Days In Advance Of Due Date
BELLEVILLE, ILLINOIS -- Back in January, Target's minimum payment due was $10.00. I sent in $50.00- 8 days before the Due Date, through my bank electronic system. Target processed my check two days after the Due Date and charged me a $39.00 late fee. My balance only went down $7.00 after they ate the $50.00 I sent in. I called and they removed the late fee, acting as if they were doing me a favor. (8 days should be plenty of time)
I couldn't understand why ALL other companies could cash the bank checks within 4 days, and they couldn't do it in 8.
FAST FORWARD TO MARCH. My due date was March 11th, again, $10.00. On February 27, my bank was notified to send $30.00 to Target, because I didn't want to be caught without adequate time since Target can't process it's payments in a timely fashion. This time, the check was sent 12 days before the Due Date. I got a call today, the 16th, saying they had not received it, and I got another $39.00 LATE FEE. I am livid!
I called my bank which got on the phone with Target,(as a 3 way) because they sent the check and I'm out the money, with a hefty late fee and a possible credit black mark. The BANK asked Target to remove the full late fee, which Target refused to do. (because of the January late fee)
Even the bank couldn't understand why Target didn't get the payment with a 12 day lead on the Due Date.
I told Target they had just lost a customer, and that I would log a complaint, and they said they will raise my interest rates on this card. I am not asking for special favors, I am asking for FAIRNESS. I am a good customer with an great credit rating, but it is going down the tubes with their slow-poke cashing system.
I have never worked with a company who couldn't cash a check within 12 days. I am wondering if they are doing this on purpose in order to get another $39.00 in late fees.
I am on my way to the Target store to pay off this credit card and never step foot in a Target again. They treat their card holders like dirt. $39.00 as a late fee is outrageous- especially since the delay is ON THEIR END.
After reading the other complaints on this site about making a final large payment (which are held up to 2 weeks) I will be making a cash payment and keeping the receipt.
TARGET WILL NOT GET ANOTHER PENNY OUT OF ME.
As much as I hate Walmart, I'll spend my money there, at least they treat me FAIRLY.