Wachovia Corp Complaint - Warning To All Wachovia Bank Depositor
GEORGIA -- I issued a check for $320.00 from my SunT account to be deposited to my Wachovia account on 3/4/09 to cover my online bill payments. On 3/9/09 I deposited additional check for $1550 drawn from the same SunT account. On 3/11/09 I went to review my online statement and I was in shock and so upset after seeing of overdraft fee from one payment to another. Here is what happened; When I deposit the check 0f $320 on 3/4/09 to cover my bills it went through and paid all my bills. And the check that I deposited on 3/09/09, for $1550 also went through and paid my bills. On 3/10/09 the check of $320 that I deposited on 3/4/09 was returned with a $10 fee. Since the check $320 was returned, the check I deposit on 3/09/09, for $1550 did not cover all of the expenses. Here is the scenario: My total expenses was $1500 after paying all the bills, my remaining should be $50 but since they returned my check of $320, I have an outstanding bill of $1180 so the other bills was not paid and Wachovia charged me an overdraft fee from one bill to another. A total of $115 overdraft fee. At this time I investigated the matter and called Wachovia several times and even spoke to the supervisors with no solution.
I also went to my SunT branch as well Wachovia brand to solve the matter. Unfortunately, they just give me a shrug, "Sorry we can't waive the fee." Here is my finding about my checks; The check of $320 I deposited on 3/04/09 was not presented to SunT bank. If you asked what's the proof? Ok, when there is a returned check, both banks will notify the depositor in that case "Me" that the check was returned and this returned check will show in my statement with of course the returned fees. What's Wachovia being deceptive here? Wachovia did not process or presented my check of $320 to SunT bank to cash it. Wachovia sent the check back to me instead and charged of overdraft fees with other, now unpaid bills. When I received the returned check, there was no explanation on why they returned my check. All they do is just passed me around and put me on hold but no one are willing to take any responsibility or accepted it was their mistake. One supervisor told me that they have an option to reject the check.
So it could be one of your check that you deposit 3 weeks ago could be rejected. This practice is deceptive and taken my rights as consumer.