EBay Complaint - Why Does Ebay Only Accept Positive Feedback?
MASSACHUSETTS -- I recently bought a motherboard for a laptop computer that the seller claimed was in Bellevue, WA and had been tested. When I got it, I could not understand the return address. It had been shipped from China. When I got over my uneasiness, I installed it and found that it would not do the most basic task such as charge my battery. I gave them the benefit of the doubt and thought that maybe my battery was old enough to be worn out. This was dispelled when I re-installed the old motherboard and it charged my batter fine. I went back and forth with the seller and he insisted that the motherboard was fine and had been tested. I wonder how he could have tested a motherboard in China when he was in Wa.. I tried to send some feedback to eBay on this to warn others of, what seem to me to be misleading sales techniques. When I got to the end, of the feedback I was prompted with the question' You are about to send negative feedback" and a "continue" button to send it. curiously, the continue button went nowhere, nothing until I changed the general category to either positive or neutral.
Is eBay so afraid of their reputation that they want no negative feedback or is this a very deliberate act of deception.
Maybe I'm expecting too much, but when I buy something that says it is in USa I expect it to bee shipped from the USA and not China.
A word of caution to all who buy from Ebay, their buyer feedback is not as unbiased as they claim it is when is only accepting positive or neutral feedback. not at all a true representation of the sellers integrity.
One last thing, when I tried e-mailing a complaint to eBay I was told they would respond within 24-48 hour, I'm still waiting. Beware when buying from Ebay.